Privacy Policy JomKiss01 – Personal Data Protection for Malaysian Players

jomkiss01 takes your privacy very seriously. As an online casino platform dedicated exclusively to users in Malaysia, we are held to a high standard of responsibility to ensure that every piece of personal data you entrust to us is handled in a responsible, secure, and transparent manner.

This Privacy Policy document is written in plain, easy-to-understand language so that every player jomkiss01 — regardless of technical background — can clearly understand what data we collect, why we need it, how it is used, and what your rights are as the owner of that data.

jomkiss01 is an online gaming platform operating for users in Malaysia. In the context of this Privacy Policy, "we" refers to the company operating the jomkiss01 platform, while "you" refers to any individual who accesses, registers for, or uses our services.

This Privacy Policy applies to all personal information collected through:

• The account registration and verification process at jomkiss01.
• Use of all games and services on the jomkiss01 platform, including slots, Live Casino, Poker and Sports Betting.
• Every financial transaction, including deposits made via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks and FPX.
• Interactions with the jomkiss01 customer support team via live chat, email or other communication channels.
• Participation in promotions, bonuses, and VIP programmes.
• General use of the jomkiss01 website, including cookie data and tracking.

This policy forms part of the agreement you have entered into with jomkiss01, together with Terms & Conditions us.

Jomkiss01 collects two main categories of data: information you provide directly, and data collected automatically as you use our platform.

Data collected by jomkiss01 is used solely for legitimate purposes directly related to the operation of our platform. The following are the primary purposes for which data is used:

• Account Management: Creating, verifying, and maintaining your account on jomkiss01, including the age and identity verification (KYC) process.
• Transaction Processing: Processing MYR deposits via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks, or FPX, and handling withdrawals to your bank account or e-wallet.
• Service Delivery: Ensuring all slots, Live Casino, poker, Sports Betting, e-sports and virtual sports games run smoothly and fairly.
• Fraud Prevention: Identifying and blocking suspicious activity, money laundering and misuse of the jomkiss01 platform.
• Customer Support: Helping you resolve any issues related to your account, transactions or gameplay.
• Marketing Communications: Sending you information about jomkiss01 promotions, bonuses and the latest offers — only if you have consented to receive such communications.
• Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and provide appropriate intervention.
• Legal Compliance: Fulfilling applicable legal and regulatory obligations in Malaysia.

Jomkiss01 processes your personal data on solid legal grounds. For each processing activity, at least one of the following bases applies:

• Consent: You have given explicit consent for certain data processing activities, such as receiving marketing communications from jomkiss01.
• Contract Performance: Processing is necessary to perform the service agreement between you and jomkiss01 — for example, processing your MYR deposits and withdrawals.
• Legal Obligation: jomkiss01 is required by law to process certain data, such as KYC information for anti-money laundering purposes.
• Legitimate Interests: Processing is necessary for jomkiss01's legitimate interests that do not override your fundamental rights and freedoms, such as preventing fraud and ensuring platform security.

If you would like to know the specific legal basis for a particular data processing activity, please contact our privacy team by email at support@jomkiss01.ws.

Jomkiss01 does not sell, rent or trade your personal data to any third party for their own marketing purposes. We only share data in limited, controlled circumstances as follows:

• Payment Service Providers: Payment gateways that process your Touch 'n Go eWallet, DuitNow, GrabPay, FPX, Maybank2u and CIMB Clicks transactions. These providers maintain their own privacy and security policies, which we have reviewed.
• Game Providers: Game development companies that provide slots, live casino, and other games on the jomkiss01 platform. Only the minimum data required for technical operations is shared.
• Law Enforcement Agencies: When required by applicable Malaysian law, including valid court orders.
• KYC & Fraud Prevention Services: Identity verification service providers that assist jomkiss01 in fulfilling its anti-money laundering obligations.
• Analytics Services: Aggregated and anonymised data used to understand usage patterns and improve the jomkiss01 platform — no personally identifiable data is shared.

Jomkiss01 invests seriously in security infrastructure to ensure your personal data is always protected. The technical and organisational measures we have in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jomkiss01's servers is encrypted using the same technology employed by Malaysia's major banks, including Maybank and CIMB.
• Encrypted Data Storage: All personal and financial data is stored in encrypted format in physically secured data centres.
• Two-Factor Authentication (2FA): All accounts are protected with two-factor authentication via SMS or email to prevent unauthorised access.
• 24/7 Monitoring: jomkiss01's cybersecurity team monitors our systems around the clock to detect any suspicious activity.
• Regular Audits: Regular internal and external security audits are conducted to ensure our systems meet the latest security standards.
• Strict Access Controls: Only staff with specific authorisation may access players' personal data, and every access is recorded in an audit log.

While we take all reasonable steps to protect your data, no system can guarantee absolute 100% security. You also play an important role by keeping your jomkiss01 account password and login credentials confidential.

Jomkiss01 retains your personal data only for as long as it is needed for the purpose it was collected, or as required by law. The following are general data retention guidelines:

• Active Account Data: For the entire duration your jomkiss01 account is active, and for 5 years after account closure, for legal compliance purposes.
• Financial Transaction Records: Minimum 7 years from the transaction date, in accordance with Malaysian financial regulatory requirements.
• Game Logs: 2 years from the date of play for dispute resolution purposes.
• Support Communication Records: 3 years from the date of last communication.
• Cookie Data: Varies by cookie type — from session cookies (deleted when the browser is closed) to a maximum of 2 years for performance cookies.

Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked back to you personally.

As a jomkiss01 player, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Jomkiss01 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect your experience on the jomkiss01 platform.

Jomkiss01 strictly prohibits the use of our platform by individuals under the age of 18. We do not knowingly collect, store, or process any personal data from minors or underage individuals.

Jomkiss01 employs multiple age verification mechanisms, including Malaysian mobile number verification, MyKad verification, and risk profile assessment, to ensure all registered members are at least 18 years of age.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how jomkiss01 handles your personal data, we are always ready to listen and assist.

You can reach the jomkiss01 privacy team via:

• Privacy Email: support@jomkiss01.ws (subject: "Privacy Enquiry")
• Live Chat: Available 24/7 on the jomkiss01 platform — select the "Privacy & Security" category
• Response Time: jomkiss01 is committed to responding to all privacy enquiries within 3 business days, and to resolving data rights requests within 30 business days.

For the latest amendments to this Privacy Policy, the last updated date is always displayed at the top of this page. We encourage you to check this page from time to time to stay informed about how we protect your privacy.